How to Add a Customer Survey to the Woocommerce Thank You Page?

In this short post I’ll show you how to add a customer survey to the Woocommerce thank you page. Setting this up will take only a couple of minutes.

Here’s what the end result will look like for my site.

How to Add a Customer Survey on Woocommerce Thank You Page?

Video: How to Add a Customer Survey to the Woocommerce Thank You Page?

Here’s a video overview abou all it.

Step 1: Create a survey with Fluent Forms

Although I use Fluent Forms for my site, you can use any other form plugin that allows you to create surveys. Just add your form fields and set everyhting up according to your needs.

If this is done then fin out what is the form shorcode. In my example it’s:

[fluentform id="3"]

Step 2: Add survey to your Woocommerce thank you page

In order to accomplish this just grab this snippet here below add it to your site. If you don’t know where to add the code snippet displayed here below, then add it either to your child theme’s functions.php file or better yet, use a snippet manager like Code Snippets

// Add a Customer Survey on Woocommerce Thank You Page

add_action( 'woocommerce_thankyou', 'wpsh_thankyou_page_survey' );
function wpsh_thankyou_page_survey() {
   echo do_shortcode( '' );
}

Pay attention though that if you need to style your survey form a bit then you need to add a class to it. For example, the snippet here below adds “woocommerce-message” class to the form and it results with a gray background. Also, I added some inline styling to it, that is “style=”margin-top: 2em;”

In a similar way you can add your own class to it (for example “survey-form” class). Don’t forget to add a related CSS to the Appearance >> Customize >> Additional CSS.

// Add a Customer Survey on Woocommerce Thank You Page

add_action( 'woocommerce_thankyou', 'wpsh_thankyou_page_survey_styled', 20 );
function wpsh_thankyou_page_survey_styled() {
   echo do_shortcode( '<div class="woocommerce-message" style="margin-top: 2em;"></div>' );
}

Here are some of my favorite Wordpress tools

Thank you for reading this article. I hope you found it helpful as you build your own websites and e-commerce sites. Here are some tools I use as a Wordpress developer and enthusiast that I hope you’ll also find helpful.

These are affiliate links, so if you do decide to use any of them, I’ll earn a commission and this helps me create these tutorials and make Youtube videos. But in all honesty, these are the exact tools that I use and recommend to everyone, even my friends and family.

Themes: For the last couple of years I have two go-to themes which I use for every kind of projects. Those two themes are Blocksy theme and Kadence Theme. On this site and my Youtube channel you’ll see a lot of tutorials I have made about them. If you would like to get a 10% discount for both of them then:

Code Snippets manager: WPCodeBox allows you to add code snippets to your site. Also, it allows you to build and manage your WordPress Code Snippets library in the cloud. You can grab it with the 20% discount here (SAVE 20% Coupon: WPSH20).

Contact forms: There are hundreds of contact forms out there but Fluent Forms is the one I like the most. If you need a 20% discount then use this link (save 20% coupon is WPSH20).

Gutenberg add-ons: If I need a good Gutenberg blocks add-on then Kadence Blocks is the one I have used the most. You’ll get 10% discount with the coupon SIMPLEHACKS here.

Website migration: While building a website you probably need a good plugin that can help you with the migration, backups, restoration and staging sites. Well, WpVivid is the one I have used for the last couple of years. If you use this link along with the WPSH20 coupon you’ll get 20% discount.

Woocommerce extensions: There are a bunch of Woocommerce extensions that I really like but the one that stands really out is Advanced Dynamic Pricing. Once again, you’ll get a 20% discount if you use this link here (save 20% coupon is WPSH20)

Web Hosting: If you would like to have a really fast and easy to use managed cloud hosting, then I recommend Verpex Hosting (see my review here). Btw, this site is hosted in Verpex.)

To see all my of most up-to-date recommendations, check out this resource that I made for you!

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Janek T.
Janek T.

I am a Wordpress enthusiast who has been making websites since 2011. In this site I am offering simple to follow tips on how to use Wordpress and Woocommerce.
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