How to Show Contact Form Only When Woocommerce Product is Out Of Stock?

By default your Woocommerce setup shows “Out of stock” message without any “add to cart” button or any other message. In this post I am showing you how to show a contact form only when your product status is “Out of stock”.

This is especially useful for the customers who would like to ask additional questions about the product itself or about whether or when it will be available.

How to Show Contact Form Only When Product is Out Of Stock?

Step 1: create a contact form

You can use whatever WordPress contact form plugin for that but keep in mind that If you would like your contact form entries to show you the product name and URL then you need your form to be able to add hidden fields and embed “post title” or “permalink” data. See the screenshot below.

In this tutorial I am using the Fluent Forms plugin which is a simple to use and offers lots of great features.

How to Show Contact Form Only When Woocommerce Product is Out Of Stock?

Step 2: Copy the code to the Code snippets code box

Code Snippets plugin is a free plugin which allows your to run PHP/HTML/CSS/JavaScript code snippets on your site without the need to modify functions.php. The plugin can be found here. Another option, paste the code to your child theme’s functions.php file.

/* Show contact form instead of "Out Of Stock" message */

add_action('woocommerce_single_product_summary', 'out_of_stock_show_form', 20);
function out_of_stock_show_form() {
    global $product;
    if(!$product->is_in_stock( )) {
        echo  '<div class="your-form">';
        echo  'Unfortunately this product is out of stock.<br>Contact us for more information';
        echo  do_shortcode('[your-shortcode]'); // Replace with your own contact form shortcode
        echo  '</div>';
    }
}
 
/* This will show your contact form when the variation is out of stock */

add_filter( 'woocommerce_available_variation', 'variation_out_of_stock_show_form', 10, 3 );
function variation_out_of_stock_show_form( $data, $product, $variation ) {
    if( ! $data['is_in_stock'] )
    {
        $data['availability_html'] = '<div class="your-form">';
        $data['availability_html'] .= 'Unfortunately this product is out of stock.<br>Contact us for more information';
        $data['availability_html'] .= do_shortcode('[your-shortcode]'); // Replace with your own contact form shortcode
        $data['availability_html'] .= '</div>';
    }
    return $data;
}

Pay attention the line which contains [your-shortcode]. This is the place you should add your own contact form shortcode.

Video: How to Show Contact Form Only When Woocommerce Product is Out Of Stock?

Useful Tips

Here are some of my favorite WordPress tools

Thanks for reading this article! I hope it's been useful as you work on your own websites and e-commerce sites. I wanted to share some tools I use as a WordPress developer, and I think you'll find them helpful too.

Just so you know, these are affiliate links. If you decide to use any of them, I'll earn a commission. This helps me create tutorials and YouTube videos. But honestly, I genuinely use and recommend these tools to my friends and family as well. Your support keeps me creating content that benefits everyone.

Themes: Over the past few years, I've consistently relied on two primary themes for all sorts of projects: the Blocksy theme and the Kadence Theme. If you explore this website and my YouTube channel, you'll come across numerous tutorials that delve into these themes. If you're interested in obtaining a 10% discount for both of these themes, then:

Code Snippets Manager: WPCodeBox allows you to add code snippets to your site. Not only that, but it also provides you with the capability to construct and oversee your WordPress Code Snippets library right in the cloud. You can grab it with the 20% discount here (SAVE 20% Coupon: WPSH20).

Contact forms: There are hundreds of contact forms out there but Fluent Forms is the one I like the most. If you need a 20% discount then use this link (save 20% coupon is WPSH20).

Gutenberg add-ons: If I need a good Gutenberg blocks add-on then Kadence Blocks is the one I have used the most. You’ll get a 10% discount with the coupon SIMPLEHACKS here.

Website migration: While building a website you probably need a good plugin that can help you with the migration, backups, restoration, and staging sites. Well, WpVivid is the one I have used for the last couple of years. If you use this link along with the WPSH20 coupon you’ll get a 20% discount.

Woocommerce extensions: There are a bunch of Woocommerce extensions that I like but the one that stands out is Advanced Dynamic Pricing. Once again, you’ll get a 20% discount if you use this link here (save 20% coupon is WPSH20)

Web Hosting: If you would like to have a really fast and easy-to-use managed cloud hosting, then I recommend Verpex Hosting (see my review here). By the way, this site is hosted in Verpex.)

To see all my most up-to-date recommendations, check out this resource that I made for you!

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Janek T.
Janek T.

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